Kitchen Pro Solutions is based in Melbourne, Victoria, and supplies commercial kitchen equipment Australia-wide, including metropolitan and regional areas.
We operate primarily as an online business, allowing us to offer a wide range of commercial kitchen equipment at competitive prices. We also offer in-person consultations by appointment in Melbourne and surrounding areas where appropriate.
We supply over 1,000 commercial kitchen equipment products through our website, covering a wide range of categories including:
Can't find what you're looking for?
Our extensive network of manufacturers and suppliers gives us access to hundreds of additional products and a wide range of brands that may not be listed on our website.
If you can't find the equipment or brand you're looking for, contact us with your requirements. We'll check our supplier network and see if we can source a suitable product for you.
Absolutely.
If you're unsure which model or configuration is best suited to your business, we're happy to help you compare options and understand the differences between products.
We can assist with:
For larger projects, you can also provide us with your equipment list, kitchen layout or project requirements and we'll do our best to assist.
You can request a quote by using our Request a Quote form on the website, emailing us at sales@kitchenprosolutions.com.au, or calling us on 0408 058 931.
For larger or more specialised requirements, you're welcome to provide details such as your equipment list, kitchen layout, delivery location and project requirements.
We'll review your requirements, confirm current pricing and availability, and provide a personalised quotation.
Unless otherwise stated, our quotations are valid for 30 days from the date of issue.
Commercial equipment pricing and availability can change due to manufacturer price updates, supplier availability, freight costs and other factors.
If a significant change occurs before your order is processed, we'll contact you where reasonably practicable.
All quoted prices include GST unless otherwise stated. Delivery, installation and other additional services are excluded unless specifically included in the quotation.
Once you've accepted a quotation, we'll issue an invoice electronically, generally through Xero, to the email address you've provided.
Our standard invoices generally have a 7-day payment due date unless otherwise agreed in writing.
Payment in full must be received and cleared before products are procured, dispatched or released for delivery. The 7-day invoice period does not constitute a credit facility or mean that equipment will be supplied before payment has been received.
We generally accept payment by EFT and credit/debit card, with available payment options shown on your invoice.
Delivery timeframes vary depending on the product, supplier availability, destination and freight requirements.
As a general guide:
These timeframes are estimates only and are not guaranteed. Special-order products, manufacturer lead times and regional deliveries may take longer.
We'll provide the best available estimated timeframe when preparing your quotation and keep you updated if there are significant changes.
Unless otherwise stated, our standard delivery service is kerbside delivery during normal business hours, Monday to Friday.
Kerbside delivery generally means the freight provider delivers the equipment to an accessible point at the delivery address. It does not generally include carrying equipment inside the premises, negotiating stairs, positioning equipment in its final location, unpacking equipment or removing existing equipment.
Specialist delivery services may be available depending on the equipment and location. If you require inside delivery, specialised lifting, stair access or other specific delivery requirements, please let us know before delivery is arranged so we can confirm availability and any additional costs.
Commercial kitchen equipment can be large and heavy, so it's important to make sure the equipment is suitable for both your kitchen and delivery site before ordering.
We recommend checking:
If you're unsure about a product's dimensions, specifications or requirements, contact us before ordering and we'll be happy to help you review the relevant information.
Many of the products we supply are covered by a manufacturer's warranty.
Warranty periods, inclusions and conditions vary depending on the manufacturer and product. Where applicable, warranty information will generally be provided on the product page, quotation or accompanying documentation.
Manufacturer warranties are provided in addition to any rights and remedies available to customers under the Australian Consumer Law.
If you have a question about the warranty on a particular product, please contact us before purchasing and we'll be happy to provide the relevant information.
If your equipment arrives damaged, please inspect the packaging and product as soon as reasonably practicable and contact us as soon as possible if you identify any damage. Where possible, please provide photographs of the packaging and affected areas.
If significant damage is visible at the time of delivery, we recommend notifying the freight driver and, where appropriate, noting the damage on the delivery documentation or declining the delivery.
If you experience a problem with your equipment during the applicable warranty period, contact Kitchen Pro Solutions and we'll help you determine the appropriate next step.
Depending on the manufacturer and product, warranty claims may be handled by the manufacturer or its authorised service agent. We will assist with the process where reasonably required.
You may be asked to provide your invoice or proof of purchase, product model and serial number, a description of the issue and photographs or videos where relevant.
For further information about warranties, returns and delivery, please see our Terms & Conditions and Shipping & Returns pages.
If you can't find the answer you're looking for, we're here to help.
Phone: 0408 058 931
Email: sales@kitchenprosolutions.com.au
Whether you're fitting out a new commercial kitchen, replacing existing equipment or simply comparing your options, contact Kitchen Pro Solutions for personalised advice and a competitive quote.
Kitchen Pro Solutions — Commercial Kitchen Equipment, Australia-Wide.
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